Shipping Policy

All prices on our website do not include shipping costs. Shipping costs will be added during checkout.

The following options are available for delivery and we will try our best effort to deliver your items within the delivery period.

Service Cost Delivery Time Frame
Standard Delivery within Malaysia RM7 per item

5-7 working days (estimate)

Pick up from store Free 9.00am - 5.00pm working days

Terms & Conditions:

1. We will deliver the product to you at the place of delivery requested by you in your Order Form. 

2. Delivery times are based on orders placed before 12pm MYT

3. Delivery may take additional time during sales periods, holidays and unforeseen circumstances such as extreme weather events.

4. Delivery and pick up only available on weekdays (excluding Malaysia Public Holiday)

5. Pick up from store refers to self-collection from the address of No 1, Jalan Prima Saujana 4/12, Taman Prima Saujana, 43000 Kajang or designated pick up points determined by Doriez Enterprise.  

6. We shall notify you if we expect to be unable to meet our estimated delivery date, but to the extent permitted by law and we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

7. There could be a possibility that we cannot deliver to some locations of which if it occurs, we will inform you using the contact details that you provide to us when you place your order and arrange for cancellation of the order or arrange for delivery to an alternative delivery address.

8. Customs, Duties and Taxes: Doriez Enterprise is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilty of the customer (tariff, taxes, etc)

9. In the rare event that your item does not arrive more than 14 days, please notify us at doriezent@gmail.com or text us at 011-11883357